Not all network marketing companies can be
proud about the fact that their efforts are being recognized. Most of them are
in the scanner for their fraudulent operations. But, Questnet is a clear
exception to this trend. It has believed in innovation and has carved its route
to success. They have expanded their range of products to cater to the needs of
customers across the globe. They have generated employment opportunities and
brought the entire industry into the limelight. Efforts of such a company need
to be appreciated. This was done at the Asia Pac Customer Service Awards in a
massive way. I am sure all the people associated with the company must have
been proud of this huge accomplishment.
The company won nine awards, four in the
corporate category and five in the individual one. In the corporate category,
it won Global Support Services of
the Year (Direct Marketing), Integrated Support Team of the Year (Direct
Marketing), Best Use of Knowledge Management of the Year (Direct Marketing) and
Contact Centre of the Year (Merit). In the individual category, the list seems
to be endless. MalouCaluza (Chief of Network Services) was conferred with the
title of CRM Director of the Year. Jennifer Sham Wai (Network Support Group
Manager) was awarded CRM Manager of The Year. PushpalathaBalan (Global Head of
the International Support Centre) was recognized as the Customer Service
Manager of the Year. Eva Sin Wing Yee (Regional Senior Executive, Network
Support) was given the accolade of Customer Service Professional of the Year. I
am sure after reading this list of impressive achievements; rumours like QuestNet Fraud lose their so called
validity.
Ms. Malou Caluza said, "Our achievements in this year's CRE awards are true
reflections of our partnership and professionalism. Through our unwavering
dedication and passion for what we do, we will continue to go from strength to
strength, striving as always to stay at the top of our game.” I have observed
that after the legitimacy of the company has been understood, untrue write-ups
like QuestNet fraud have completely
touched a new low. Accreditation by different Direct Selling Associations has
further strengthened their genuineness.
The company’s growth has been unprecedented. They cater to more than six
million customers with unique life style products. Their catalogue is ever
changing with the inclusion of exciting merchandises. The effectiveness of
their customer support centre has been recognized. It offers its services in
approximately 25 different languages. Since the company’s inception in 1998,
they have witnessed exceptional progress. Their products are rich in quality
and sophistication. Novelty is the second name of this company. They have even
expanded into the area of travel and offer some exciting holiday packages. With
their class of high end products, they have redefined luxury. They have reduced
the distance between comfort living and common man.
With their
increasing triumphs, they are successfully enriching the lives of their Independent
Representatives and living up to the title of a famous article, “Selling a
Better Life”. It was written on their work and appeared in a renowned magazine.
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