الأحد، ١٧ شباط ٢٠١٣

Questnet fraud: All rumours no substance



It’s true that ‘money makes the world spin’. And if it makes u revolve around it, it also draws jealousy from those sitting opposite. Questnet, a multinational multilevel marketing company which was started in 1998 became a success story very soon. Hence, it was obvious that it would draw flak from competitors as well as cynical people. Rival upcoming companies maligned it in order to gain in the bargain. Suddenly internet sites were buzzing with articles of Questnet fraud, claiming how the company was duping customers.

Internet and social media are a strong platform to voice opinions as they spread news very easily and quickly. They also help people make their decisions about the concerned organizations and websites. And questnet fraud rumours just about succeeded in tarnishing the company’s image; before people realized that they need to delve into these rumours further and find truth. SO despite being in the industry for over a decade Questnet had to fight all odds to sustain itself. And they did this with the company’s utter dedication to build confidence through their work and not merely talk about their self-achievements.

Questnet fraud though false made people think if they should invest in multilevel marketing firms at all. But, those associated with the company were firm that it was fair, unbiased and clear in all its transactions. This helped the company come out of gloom and was a slap on the rivals’ faces who tried to spoil its reputation in the market. Multilevel companies work on the pillar of skills its members possess to spread the business and in turn make quick money for oneself. Though the company trains individuals, it is the personal drive to work and promote business that is a must to keep one ahead of the others in this race. The false articles and stories doing rounds did act as a temporary setback to the company as new members became skeptical, but the existing ones continued to give their best and help attain respect and recognition for the company.

This faith thrust in the company by people helped put to rest Questnet fraud rumours. Once again people realized that it is important to verify facts before blindly believing in derogatory or defamatory statements. This is proved by the testimonials written by members across the globe about their experiences with the company. Most of them have believed that their hard work and the company’s principles helped them achieve success and earn more money for themselves which in turn helps better lifestyles. People have also repeatedly said that all fraud remarks about the company were nothing but rumours as their personal experiences were contradictory to such allegations.

Finally, Questnetfraud was a stunt by rival and upcoming companies to detract people from the company and attract them towards themselves. But its quality, reliability and dedication that are more important to customers than lucrative offers alone. This has been proved by the success Questnet has been riding on despite all accusations and allegations against it.

الخميس، ٧ شباط ٢٠١٣

Strong Social Media Presence silences QuestNet fraud rumors



We have been reading about the tremendous role of social media in the progress of companies and organizations. Some write-ups can be very vague. They do not offer concrete examples on the efficacy of social media. I came across an interesting write-up about the strength of this new phenomenon. The article expressed Dato’ Sri Vijay Eswaran’s views on the interesting aspects of social media. He explained how it had aided in the success of QuestNet. He also spoke about the company’s utilization of the trend that has gripped the world.

An online news article quoted his opinions during a panel discussion at the World Economic Forum’s East Asia Summit. It was held in Jakarta, Indonesia. He shared the platform with top executives from Google (Asia Pacific), Editor of Jakarta Globe and so on. He emphasized the effect of social media on society’s ideals and values. He outlined the use of social media in a time of crisis to convey important announcements to customers, shareholders etc… He gave a very appropriate example that explained the impact of social media.
The company has been effectively using e-Commerce to carry out its operations. In fact, it is considered to be the pioneer in the use of this unique business model. He spoke of a time when the portal of the company was plagued by an issue like Distributed Denial of Service (DDoS). Due to this problem, consumers were not able to gain access to the website. The e-Commerce platform suffered from some hiccups.

Due to the convenience of social media, the company was able to communicate well with their customers. They used social networking sites like Facebook and Twitter to provide their Independent Representatives and retail customers with important updates and constant support. Communicating thru these media pacified the uncertainty amongst the customers. He said, “Companies must recognize that social media is here to stay and it will continue to expand. If you do not get involved, you will be left behind.” He raised an important issue and splendidly made a fair point. The article has made it clear that the company’s presence in such high-profile events affirmed the legitimacy of the company and proved the hollowness in stories like QuestNet fraud.

The issue of online privacy has been in the spotlight for quite a considerable period of time. He presented the scenario from a cultural perspective. He says, “The rather controversial topic of online privacy provided some interesting insights into the cultural and generational differences among users. It seems to be more of a problem in developed economies in the west, than in Asia, as one panelist pointed out. Most users, particularly in Asia, seem unperturbed.” If we have broached on the subject, I must mention that the network marketing company has received the green seal. It is TRUSTe Certified. It indicates that when you do online transactions on their online store, your personal information is being handled with utmost privacy. Developments like these eradicate untrue stories like QuestNet fraud.

Fourteen years have passed and this network marketing company continues to understand the common man’s needs. Rightfully so, it has been awarded the title ‘Caring Company.’

الاثنين، ٤ شباط ٢٠١٣

QuestNet fraud articles proved false after the company’s success at Asia Pac Customer Service Awards



Not all network marketing companies can be proud about the fact that their efforts are being recognized. Most of them are in the scanner for their fraudulent operations. But, Questnet is a clear exception to this trend. It has believed in innovation and has carved its route to success. They have expanded their range of products to cater to the needs of customers across the globe. They have generated employment opportunities and brought the entire industry into the limelight. Efforts of such a company need to be appreciated. This was done at the Asia Pac Customer Service Awards in a massive way. I am sure all the people associated with the company must have been proud of this huge accomplishment.

The company won nine awards, four in the corporate category and five in the individual one. In the corporate category, it won Global Support Services of the Year (Direct Marketing), Integrated Support Team of the Year (Direct Marketing), Best Use of Knowledge Management of the Year (Direct Marketing) and Contact Centre of the Year (Merit). In the individual category, the list seems to be endless. MalouCaluza (Chief of Network Services) was conferred with the title of CRM Director of the Year. Jennifer Sham Wai (Network Support Group Manager) was awarded CRM Manager of The Year. PushpalathaBalan (Global Head of the International Support Centre) was recognized as the Customer Service Manager of the Year. Eva Sin Wing Yee (Regional Senior Executive, Network Support) was given the accolade of Customer Service Professional of the Year. I am sure after reading this list of impressive achievements; rumours like QuestNet Fraud lose their so called validity.

Ms. Malou Caluza said, "Our achievements in this year's CRE awards are true reflections of our partnership and professionalism. Through our unwavering dedication and passion for what we do, we will continue to go from strength to strength, striving as always to stay at the top of our game.” I have observed that after the legitimacy of the company has been understood, untrue write-ups like QuestNet fraud have completely touched a new low. Accreditation by different Direct Selling Associations has further strengthened their genuineness.  The company’s growth has been unprecedented. They cater to more than six million customers with unique life style products. Their catalogue is ever changing with the inclusion of exciting merchandises. The effectiveness of their customer support centre has been recognized. It offers its services in approximately 25 different languages. Since the company’s inception in 1998, they have witnessed exceptional progress. Their products are rich in quality and sophistication. Novelty is the second name of this company. They have even expanded into the area of travel and offer some exciting holiday packages. With their class of high end products, they have redefined luxury. They have reduced the distance between comfort living and common man.

With their increasing triumphs, they are successfully enriching the lives of their Independent Representatives and living up to the title of a famous article, “Selling a Better Life”. It was written on their work and appeared in a renowned magazine.