Over the years, people have witnessed a huge
growth in the field of multilevel marketing. Different network marketing
companies have cropped up. Some of them are fraudulent, while others are
legitimate. QNET is a popular network marketing company that was formed in
1998. Because of the efforts of the leaders of this MLM Company, its
Independent Representatives and the support of the people, this network
marketing company’s status has been elevated in the world of MLM. Their
increasing accomplishments have certainly increased the length of their wall of
fame, but have also highlighted the falsity in various rumours that are being
circulated.
Customer care is a very important aspect of any venture. It has to be
flawless, and an unhappy customer is a nightmare for any business. It is
essential to cater to the needs and demands of the customers. They drive the
markets. This network marketing company is known for the excellent services
that they provide to their customers. Their customers are a satisfied lot.
Their ability to satisfy their supporters has been recognised in the form of
various laurels and accolades. This network marketing company was bestowed with
two Gold awards in the Top Ranking Performers in the Contact Centre World
Awards conducted in Las Vegas. Such victories emphasise on the falsehoods present
in stories like QNET fraud.
The award for Best Contact Center Executive/Director was won by this
network marketing company’s Chief of Network Services, MalouCaluza. The head of
operations for this multilevel marketing company’s Global Support Centre, PushpalathaBalan
bagged the second gold for Best Small Contact Centre. These awards are attended
by the crème de la crème of this industry and are considered to be one of the
most prominent recognitions. These significant accolades lay stress in the hollowness
of articles like QNET Fraud.
The Chairperson of this network marketing company, Ms Donna Imson was
all smiles! She said, “This recognition on a global
platform endorses… continuous commitment to providing superior services to our
millions of customers. These awards are also recognition of our 24/7
multilingual Global Support Centre in Malaysia internationally. To have won a
gold and ranked No.1 in the world is a huge honour and only strives to
encourage our customer support executives to better the standards they have
already set. We have a unique culture…and when we measure performance, we don't
just look at quantity of calls handled, we look at quality, behaviour, and professionalism
too.”
Such kinds of recognitions are not a first
for this network marketing company. Their efforts to deliver a stellar
experience to their customers were even showered with praise at Asia Pac
Customer Service Consortium. I am certain that the memory of the 9 awards at
Customer Relations Excellence Awards is enough to widen the grin on every team
mate’s face of this network marketing company. These feats lend a touch of
credibility to the reputation of this network marketing company. They also
highlight its outstanding evolvement, which has been attained in a short span
of 14 years.
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